Frequently Asked Questions

Questions about invoices or paying for OTOA training or services

Pay by Credit Cards

YES, all OTOA training courses & services can be paid by credit card on-line.

NO, you cannot pay for any OTOA training course, services or annual conference registrations at the time of sign - up.

The procedures are as follows:

  1. Register on line or your training course or OTOA services
  2. Check your email for a transaction confirmation
  3. An invoice will be sent to the email address that YOU designate. This invoice will have a "PAY BY CREDIT CARD" button.
  4. Click on the "PAY BY CREDIT CARD" button and follow the simple on screen payment instructions.
  5. You do NOT need a "PayPal" account to pay on line. Simply follow the instructions on the invoice and use your credit card to pay.

NOTE: On-Line registrations, and Invoices are processed every 14 days. Expect to receive your invoice between 10-14 business days AFTER on-line course registrations or services are completed.

Pay by Check or Money Order
Purchase Orders
Our agency does not accept electronic what?
I registered for a training course and did not receive an invoice
I need a W-9
I have an invoicing / payment question
I have a question about OTOA training
OTOA Cancellation Policy

Contacting the OTOA Staff

Does the OTOA have an office staffed with employees to answer all my questions ?

We are sorry to report - NO.

The OTOA is run by volunteers that all work full-time police jobs across the state of Ohio.

Please be patient when sending an email or calling direct to a staff member to obtain information or ask a question.


How do I contact OTOA staff to answer my questions?
Billing & Invoicing Questions?
General Questions?

General Questions about OTOA Membership

Why become an OTOA member ?

There are many great reasons to join the OTOA.

Member discounted training. Non-OTOA members pay additional fees for training and services that the OTOA members do not pay

Eligible to participate in member only programs

Join the other 4,000+ current OTOA members in information sharing and knowing that together, we can make a difference.

Do I have to be an OTOA member to attend OTOA training ?
Can I save money with an OTOA membership?
How do I purchase an OTOA membership?
How do I renew my OTOA membership ?

OTOA Conference Questions

When does the annual training conference on line registration open?

February 1st.

What is the cost for the annual training conference?
Is membership required to attend the annual training conference?
Where are my conference training certificates?
I still cannot find my conference training certificates. What now?
I am registering another individual for the annual conference - how do I complete the process?

Annual Conference Hotel

What is the name and address of the hotel for the annual conference?
Kalahari Resorts and Convention Center. 7000 Kalahari Drive, Sandusky, Ohio 44870
What are the room rates?
How do I reserve my room for the conference ?
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