When the 2020 OTOA Conference was canceled due to the COVID-19 pandemic, those with PAID invoices were contacted and provided two options - FULL REFUND or CREDIT MEMO.

Credits for the 2020 OTOA Conference were entered into our system and a CREDIT MEMO was generated.

 The CREDIT MEMO was emailed to the individual identified as the person responsible to pay the invoice.

 If you have a CREDIT MEMO or you believe that you are due a credit, register for the conference and select "CREDIT MEMO" during the registration process.

Questions? Send an email to: creditmemo@otoa.org  

OUR MISSION IS TO SAVE YOU MONEY.

YES, all OTOA training courses & services can be paid for by credit card on-line.

NO, you cannot pay for any OTOA training course, services, or annual conference registrations at the time of sign-up.

The procedures are as follows:

1. Register online or your training course or OTOA services
2. Check your email for a transaction confirmation
3. An invoice will be sent to the email address that YOU designate. This invoice will have a "PAY BY CREDIT CARD" button.
4. Click on the "PAY BY CREDIT CARD" button and follow the simple on-screen payment instructions.
5. You do NOT need a "PayPal" account to pay online. Simply follow the instructions on the invoice and use your credit card to pay.

NOTE: On-Line registrations and Invoices are processed every 14 days. Expect to receive your invoice APPROXIMATELY 10-14 business days AFTER on-line course registrations or services are completed.

Yes, you can pay by check or money orders.

The procedures are as follows:

1. Register on line or your training course
2. Check your email for a training course confirmation
3. An invoice will be sent to the email address that YOU designate
4. Payment instructions are printed on the invoice with a mailing address
5. The invoice number MUST be written on the check or money order

NOTE: Course registrations and Invoices are processed every 14 days. Expect to receive your invoice between 10-14 business days AFTER on-line course registrations are completed.

Purchase orders are always welcome.

We understand that many agencies process purchase orders for department purchases and transactions.

We also fully understand that some agencies will NOT pay for training until the training is concluded.

Process the purchase order and you will receive an invoice within 14 days of the on-line course registration.

if you require an invoice number for the purchase order, please wait for the OTOA invoice to arrive in your email.

The OTOA processes the information that the individual enters when they register for a training course or the annual training conference.

Information is NOT audited on an individual basis and the OTOA is NOT responsible for information that is inaccurately typed / entered during the on-line registration.

We do NOT verify email addresses and do NOT have a crystal ball.

Check with your finance departments BEFORE registering for any OTOA training.

The OTOA will process and mail invoices via USPS and apply a $10.00 processing and handling fee per USPS mailed invoice.

If this question is presented to us 14 days AFTER on-line registration is completed, 1 of 2 possible scenarios exist:

1. You are NOT registered
2. An incorrect email was inputted during the on-line registration process

Search your email for the on-line registration CONFIRMATION EMAIL from: training@otoa.org

Send an email to: accounting@otoa.org

OTOA W-9

Send an email to: accounting@otoa.org

Be sure to include the invoice number and the name of the individual(s) attending the course.

Send an email to: training@otoa.org

OTOA Membership
Refund/Cancellation Policy

The Ohio Tactical Officers Association (OTOA) reserves the right to refuse/cancel a membership in the OTOA.

If the OTOA refuses a new or renewing membership, registrants will be offered a refund.

OTOA Training Event
Refund/Cancellation Policy

Event Cancellation by Sponsor / OTOA

The Ohio Tactical Officers Association (OTOA) reserves the right to cancel an event due to low enrollment or other circumstances which would make the event non-viable.

If the OTOA cancels an event, registrants will be offered a full refund.

Should circumstances arise that result in the postponement of an event, the OTOA has the right to either issue a full refund or transfer registration to the same event at the new, future date.

Registration Cancellation by Participant

A $100 cancellation fee will be charged if the written cancellation is received less than 30 days prior to the conference or event start. The participant will receive a full refund if the written cancellation is received 30 days prior to the conference or event start. Qualified substitutions are accepted. OTOA reserves the right to cancel any training event or seminar prior to the start of the conference due to the lack of registrations.

Cancellations will be accepted in writing only (email is fine) and must be received by the stated cancellation deadline. Email cancellation request to patrick.fiorilli@otoa.org

Registered participant(s) that "NO SHOW" for any OTOA Training and neglect to notify the OTOA of their status will be invoiced for the full amount and their OTOA membership will be placed into an "INACTIVE STATUS" until the "NO SHOW" issue is resolved.

These above policies apply to all OTOA Events unless otherwise noted in the corresponding event materials. Please read all individual event information thoroughly.

Registration Cancellation due to COVID-19: Special Circumstances

If the OTOA cancels an event due to a pandemic, the OTOA will waive the aforementioned cancellation policy and provide full refunds to all paid invoices. 
*OTOA membership fees are non-refundable.

OTOA Goods and Products 
Refund/Return Policy

All returns of goods and materials purchased directly from the Ohio Tactical Officers Association require prior authorization. Shipping and handling charges are non-refundable; Returns must be authorized by the OTOA within 30 days of the invoice date. Within thirty (30) days of purchase, we will replace, substitute or repair, at our sole discretion, any OTOA product that is deemed defective.

Products provided/sold by OTOA partners and affinity programs are subject to the return policy of the partner.

Products that are software or downloadable from any OTOA website or provided media (CD ROM, Memory Drives, etc.) are non-refundable.

Policing and police training comes with inherent risks. Mitigation of those risks comes with proper planning and preparedness.

• Every effort will be taken to ensure that social distance guidelines are followed.
• Wearing a facial covering of the mouth and nose will be required.
• Health and safety screening will be conducted before any OTOA training commences.
• All OTOA training is voluntary and all participants are mandated to provide a signed OTOA release of liability waiver and assumption of risk.

CDC recommends wearing a cloth face covering as a measure to contain the wearer's respiratory droplets and help protect others.

Participants and OTOA staff should not wear a cloth face covering if they have trouble breathing, cannot tolerate wearing it, or can't remove it without help.

Cloth face coverings are not considered personal protective equipment and may not protect the wearers from exposure to the virus that causes COVID-19. However, cloth face coverings may prevent participants and OTOA staff, including those who don't know they have the virus, from spreading it to others.

Common sense prevails - ALWAYS

Before you decided to attend any OTOA training event, please confirm that you have NOT in the 14 days before the training event had close contact with anyone confirmed or suspected of being infected with COVID-19.

&

You do NOT currently have and have not in the 14 days before the training event experienced any of the symptoms below that are not otherwise explained by a known condition other than COVID-19

Stay home if any of the following apply to you:

• Elevated temperature or fever of 100.4F or higher
• Fever or chills
• Cough
• Shortness of breath or difficulty breathing
• Fatigue
• Muscle or body aches
• Headache
• New loss of taste or smell
• Sore throat
• Congestion or runny nose
• Nausea or vomiting
• Diarrhea OTOA recognizes that the training and preparedness of all first responders are vital to the core mission of our membership - SAVING LIVES.

Safety is our priority for all participants and OTOA staff.

We are sorry to report - NO.

The OTOA is run by volunteers that all work full-time police jobs across the state of Ohio.

Please be patient when sending an email or calling direct to a staff member to obtain information or ask a question.

We respectfully request that you start by reviewing the frequently asked questions and answers on this page.

If you cannot locate the answer to your question on this page, please send an email to:

otoa@otoa.org

A staff member will respond to your inquiry within 48 hours.

FIRST: Look for the - "Questions about invoices or paying for OTOA training or OTOA services?

If your question is not answered, send an email to: accounting@otoa.org

A staff member will return your email within 48 hours.

Send an email to: training@otoa.org

A staff member will return your email within 48 hours.

Send an email to: membership@otoa.org

A staff member will return your email within 48 hours.

Send an email to: otoa@otoa.org

A staff member will return your email within 48 hours.

There are many great reasons to join the OTOA.

Member discounted training. Non-OTOA members pay additional fees for training and services that the OTOA members do not pay

Eligible to participate in member only programs

Join the other 4,000+ current OTOA members in information sharing and knowing that together, we can make a difference.

YES - OTOA Membership is required for ALL OTOA Training.

Most years we open online registrations on or about February 1st.

In 2021, we will be opening up the online registrations around April 12th at 9:00 a.m.

$300 for individuals with a current membership. $330 with new membership or renewals
($320 for retired members, $350 for civilian members) 

In 2021, there is a 2-day offering for $250. $280 with new membership or renewals
($270 for retired members, $300 for civilian members) 

Join today

YES, membership is required.

You WILL NOT be able to obtain training certificates without a membership.

All training certificates are electronically stored in the individual member profile.

The OTOA DOES NOT print certificates for the annual conference.

Our first questions are always: "#1 - "Are you a member?"

#2 - "Did someone register you for the conference or did you register yourself?"

Without a valid/current membership, you will not be able to access the members-only section.

If another person registered you and DID NOT log in using your username and password, your certificates are stored under the username and password they used.

You will need to investigate this first.

Next, are you sure you are logged in with the username and password you registered with for the conference?

We have encountered individuals that have multiple accounts.

Still cannot figure it out? Email: otoa@otoa.org

Follow these simple steps:

#1 - if the attendee is a member, obtain their username and password.

Sign in using the username and password of the individual attending the annual conference. Complete the registration process.

#2 - If the attendee is NOT a member, AND you or the attendee want the attendee to become a member, JOIN the OTOA.

NO - The conference registration fee covers the training ONLY 

NOTE - Every year is different. ALWAYS pay close attention to the conference's daily agenda.

2021 - Monday evening hospitality dinner is included

2021 - Tuesday evening live-fire range hospitality BBQ dinner is included

2021 - NO WEDNESDAY BANQUET

YES - You need to provide your own ammo for any OTOA firearms training class

You will also need to bring:

• Range appropriate attire
• Wrap around Eye Protection
• Ear protection (electronic preferred)
• Baseball style hat / billed cap
• Food / Water - No meals provided
• Seasonal weather gear/rain gear - dress for the weather
• Note-taking material

YES, please bring your police dog with you - The OTOA does not supply police canines to our K9 training courses.

NO - If you are attending a course that requires Simunition, Force on Force, UTM, etc. you must provide your own safety gear.

There are NO waiting lists for conference training classes.

NO - Rooming is on your own.

Kalahari Resorts and Convention Center. 7000 Kalahari Drive, Sandusky, Ohio 44870

FLOW OVER HOTEL

Great Wolf Lodge - 4600 Milan Rd, Sandusky, OH 44870

KALAHARI
$99.00 a night. Each room comes with four (4) pool passes that are good for each day of the reservation.

GREAT WOLF LODGE
$119.00 a night. Each room comes with four (4) pool passes that are good for each day of the reservation.

Call Kalahari at 1-877-525-2427 and advise the call taker that you are with the OTOA conference to receive the group rate.

Call Great Wolf at 1-866-965-9653 and advise the call taker that you are with the OTOA conference to receive the group rate.