YES, all OTOA training courses & services can be paid by credit card on-line.

NO, you cannot pay for any OTOA training course, services or annual conference registrations at the time of sign - up.

The procedures are as follows:

1. Register on line or your training course or OTOA services
2. Check your email for a transaction confirmation
3. An invoice will be sent to the email address that YOU designate. This invoice will have a "PAY BY CREDIT CARD" button.
4. Click on the "PAY BY CREDIT CARD" button and follow the simple on screen payment instructions.
5. You do NOT need a "PayPal" account to pay on line. Simply follow the instructions on the invoice and use your credit card to pay.

NOTE: On-Line registrations, and Invoices are processed every 14 days. Expect to receive your invoice between 10-14 business days AFTER on-line course registrations or services are completed.

Yes, you can pay by check or money orders.

The procedures are as follows:

1. Register on line or your training course
2. Check your email for a training course confirmation
3. An invoice will be sent to the email address that YOU designate
4. Payment instructions are printed on the invoice with a mailing address
5. The invoice number MUST be written on the check or money order

NOTE: Course registrations and Invoices are processed every 14 days. Expect to receive your invoice between 10-14 business days AFTER on-line course registrations are completed.

Purchase orders are always welcome.

We understand that many agencies process purchase orders for department purchases and transactions.

We also fully understand that some agencies will NOT pay for training until the training is concluded.

Process the purchase order and you will receive an invoice within 14 days of the on-line course registration.

if you require an invoice number for the purchase order, please wait for the OTOA invoice to arrive in your email.

The OTOA processes the information that the individual enters when they register for a training course or the annual training conference.

Information is NOT audited on an individual basis and the OTOA is NOT responsible for information that is inaccurately typed / entered during the on-line registration.

We do NOT verify email addresses and do NOT have a crystal ball.

Check with your finance departments BEFORE registering for any OTOA training.

The OTOA will process and mail invoices via USPS and apply a $10.00 processing and handling fee per USPS mailed invoice.

If this question is presented to us 14 days AFTER on-line registration is completed, 1 of 2 possible scenarios exist:

1. You are NOT registered
2. An incorrect email was inputted during the on-line registration process

Search your email for the on-line registration CONFIRMATION EMAIL from: training@otoa.org

Send an email to: accounting@otoa.org

OTOA W-9

Send an email to: accounting@otoa.org

Be sure to include the invoice number and the name of the individual(s) attending the course.

Send an email to: training@otoa.org

OTOA Membership
Refund/Cancellation Policy

The Ohio Tactical Officers Association (OTOA) reserves the right to refuse/cancel a membership in the OTOA.

If the OTOA refuses a new or renewing membership, registrants will be offered a refund.

OTOA Training Event
Refund/Cancellation Policy

Event Cancellation by Sponsor / OTOA

The Ohio Tactical Officers Association (OTOA) reserves the right to cancel an event due to low enrollment or other circumstances which would make the event non-viable.

If the OTOA cancels an event, registrants will be offered a full refund.

Should circumstances arise that result in the postponement of an event, the OTOA has the right to either issue a full refund or transfer registration to the same event at the new, future date.

Registration Cancellation by Participant

A $100 cancellation fee will be charged if the written cancellation is received less than 30 days prior to the conference or event start. The participant will receive a full refund if the written cancellation is received 30 days prior to the conference or event start. Qualified substitutions are accepted. OTOA reserves the right to cancel any training event or seminar prior to the start of the conference due to the lack of registrations.

Cancellations will be accepted in writing only (email is fine) and must be received by the stated cancellation deadline. Email cancellation request to patrick.fiorilli@otoa.org

Registered participant(s) that "NO SHOW" for any OTOA Training and neglect to notify the OTOA of their status will be invoiced for the full amount and their OTOA membership will be placed into an "INACTIVE STATUS" until the "NO SHOW" issue is resolved.

These above policies apply to all OTOA Events unless otherwise noted in the corresponding event materials. Please read all individual event information thoroughly.

Registration Cancellation due to COVID-19: Special Circumstances

If the OTOA cancels an event due to a pandemic, the OTOA will waive the aforementioned cancellation policy and provide full refunds to all paid invoices. 
*OTOA membership fees are non-refundable.

OTOA Goods and Products 
Refund/Return Policy

All returns of goods and materials purchased directly from the Ohio Tactical Officers Association require prior authorization. Shipping and handling charges are non-refundable; Returns must be authorized by the OTOA within 30 days of the invoice date. Within thirty (30) days of purchase, we will replace, substitute or repair, at our sole discretion, any OTOA product that is deemed defective.

Products provided/sold by OTOA partners and affinity programs are subject to the return policy of the partner.

Products that are software or downloadable from any OTOA website or provided media (CD ROM, Memory Drives, etc.) are non-refundable.

We are sorry to report - NO.

The OTOA is run by volunteers that all work full-time police jobs across the state of Ohio.

Please be patient when sending an email or calling direct to a staff member to obtain information or ask a question.

We respectfully request that you start by reviewing the frequently asked questions and answers on this page.

If you cannot locate the answer to your question on this page, please send an email to:

otoa@otoa.org

A staff member will respond to your inquiry within 48 hours.

FIRST: Look for the - "Questions about invoices or paying for OTOA training or OTOA services?

If your question is not answered, send an email to: accounting@otoa.org

A staff member will return your email within 48 hours.

Send an email to: training@otoa.org

A staff member will return your email within 48 hours.

Send an email to: membership@otoa.org

A staff member will return your email within 48 hours.

Send an email to: otoa@otoa.org

A staff member will return your email within 48 hours.

There are many great reasons to join the OTOA.

Member discounted training. Non-OTOA members pay additional fees for training and services that the OTOA members do not pay

Eligible to participate in member only programs

Join the other 4,000+ current OTOA members in information sharing and knowing that together, we can make a difference.

February 1st.