OTOA Membership
Refund/Cancellation Policy
The Ohio Tactical Officers Association (OTOA) reserves the right to refuse/cancel a membership in the OTOA.
If the OTOA refuses a new or renewing membership, registrants will be offered a refund.
OTOA Event
Refund/Cancellation Policy
Event Cancellation by Sponsor / OTOA
The Ohio Tactical Officers Association (OTOA) reserves the right to cancel an event due to low enrollment or other circumstances which would make the event non-viable.
If the OTOA cancels an event, registrants will be offered a full refund.
Should circumstances arise that result in the postponement of an event, the OTOA has the right to either issue a full refund or transfer registration to the same event at the new, future date.
Registration Cancellation by Participant
A $100 cancellation fee will be charged if written cancellation is received less than 30 days prior to conference or event start. Student will receive full refund of fee if written cancellation is received 30 days prior to conference or event start. Qualified substitutions are accepted. OTOA reserves the right to cancel any tracks or seminars prior to the start of the conference due to lack of registrations.
Cancellations will be accepted in writing only (email is fine) and must be received by the stated cancellation deadline. Email cancellation request to: accounting@otoa.org
These above policies apply to all OTOA Events unless otherwise noted in the corresponding event materials. Please read all individual event information thoroughly.
OTOA Goods and Products
Refund/Return Policy
All returns of goods and materials purchased directly from the Ohio Tactical Officers Association require prior authorization. Shipping and handling charges are non-refundable; Returns must be authorized by the OTOA within 30 days of the invoice date. Within thirty (30) days of purchase, we will replace, substitute or repair, at our sole discretion, any OTOA product that is deemed defective.
Products provided/sold by OTOA partners and affinity programs are subject to the return policy of the partner.
Products which are software or downloadable from any OTOA website or provided media (CD ROM, Memory Drives, etc.) are non-refundable.